5 Functions Of WhatsApp Business not in Latest Version
Whatsapp Business
5 Functions Of WhatsApp Business that you can not use in the latest original version. WhatsApp is publicly the largest and most esteemed messaging application in the world.
The service in possession of Facebook recently declared that it now has an admirable amount of monthly active users, about 1,500 million. With the App installed on millions of devices around the world. It is now considered that the service is used to assign 60 billion messages every day.
No, Doubt it is one of the most important applications we have on our phone. It is one of the essential, and although we are the ones who try to go with alternative apps.
Such as Line or Telegram, in the end, we have a large group of acquaintances and friends who only use WhatsApp. So it is necessary to install the Facebook application.
WhatsApp Business
So, or if you already have it as the main app. We will tell you what will be the most important WhatsApp features and news of 2019.
It was in January 2018 when WhatsApp, with the aim of becoming a more useful tool for companies and professionals, decided to release the version of the business-oriented messaging app: WhatsApp Business.
From that moment, all those responsible for a company, could use the most used messaging application on the planet as a new utility to approach their customers, send information and receive feedback on their part. But is WhatsApp Business an app useful only for companies and professionals?
Although it may surprise, the answer is no. In fact, anyone can download WhatsApp Business on their Android device, and use the app as if it were the original version.
To make matters worse, also, resorting to this variant of WhatsApp has some advantages. That we can not find in the classic application of the instant messaging service.
So here are the 5 functions of WhatsApp Business that you can not use in the original version.
1. Create A Company Profile [ WhatsApp Business ]
The possibility of creating a personalized company profile, with relevant information for clients. Such as opening hours, contact telephone numbers, links to the website and other information.
It is one of the great advantages of WhatsApp Business. Logically, it would not make much sense that the original application of WhatsApp introduced this feature. Although there will be someone who can take advantage of it despite not having a business.
2. Set Up Quick Answers
We begin to find truly useful tools. Imagine being able to have a list of the messages you most often send in WhatsApp, so you can reuse them whenever you want without having to retype them every time.
This is one of the functions that WhatsApp Business offers, and that at the moment is not available in the original version.
3. Organize The Contacts Calendar with Labels
Another great feature that WhatsApp Business offers and that we do not find in WhatsApp is the organization of contacts through tags. It will be possible to create personalized labels, with their corresponding names and identifying colors.
As to later associate each label with a set of specific contacts -for example, relatives, friends, work colleagues, etc. So that the search for contacts is much more simple and fast.
4. Configure Automatic Messages
As with the quick answers, WhatsApp Business also allows you to configure automatic messages. That will be sent whenever the appropriate conditions are met. On several occasions, we have seen how to automate messages on WhatsApp using third-party applications.
However, with WhatsApp Business it is possible to do it without installing external tools, and thus. For example, to warn those who speak to us on WhatsApp at those times of the day when we are absent or simply can not answer.
It will even be possible to create a welcome message that will be sent automatically when you start a new conversation.
5. See The Statistics Of Your Conversations
Given that it is important for companies and professionals to know how many of their messages are sent, delivered and read correctly.
WhatsApp Business incorporates a panel of statistics from which to analyze the data of conversations. Perhaps the majority of users of the foot of the application do not need to take control so exhaustive. But never is it other to know the statistics of our conversations.
In addition to these functions, WhatsApp Business has all the other features of the original application. Such as states, voice calls, and video calls, stickers and the rest of the news that has been arriving in the messaging service.
If you want to use the WhatsApp version for companies instead of the original version, you just have to download the application from Google Play and set up your account. Keep in mind, though, that you can only associate your phone number with one of the two applications.
Message Automation [ WhatsApp Business ]
It is a feature designed to improve communication with your customers. In the WhatsApp Business version, we can customize certain types of messages such as welcome or absence. The options offered are the following:
Welcome message: It has a limit of 200 characters with which to create a welcome message for all those users who contact us for the first time or take more than 14 days without doing so.
Absence message: It works in the same way that automatic emails do. It can be very useful for those days that we have taken rest or when they write to you at odd hours.
Status Update: The latest WhatsApp updates allow you to add states that last twenty-four hours. You can upload Hindi love status images, videos, and other multimedia files such as Gifs. We can also write sentences and words
that describe our thoughts and mood.
Quick responses: It allows to create keyboard shortcuts so that when you write a word, it is changed to a more extensive text. This way you will save yourself having to always write the same thing.
